Introducing CACAO ROYALE — RIWAAYAT's signature chocolaty barfi.
Perishable goods, handled fairly.

Returns & Refunds

Last updated August 2026

Perishable products

As our sweets are freshly made and perishable, we cannot accept returns or exchanges once a parcel is delivered.

Damaged or incorrect orders

If your box arrives damaged, spoiled or incorrect, email jee85704496@gmail.com within 24 hours of delivery with your order number and clear photographs of the outer packaging and the contents.

Resolution

Verified claims are resolved with a free replacement or a full refund — your choice. Refunds are issued to the original payment method within 5–7 working days. For Cash on Delivery orders, refunds are made by UPI or bank transfer.

Cancellations

Orders can be cancelled free of charge until they are marked "Processing". After dispatch, cancellation is not possible.